MRT Freight Services

Overview

MRT Freight Services has grown from its 1990 founding in Innisfail to become one of North Queensland’s largest independent freight and courier operations, employing over 130 staff across the region. The company operates as an authorised agent for several of Australia’s major carriers, including Toll, StarTrack, FedEx, and Direct Freight Express (DFE), giving them access to national and international networks while retaining local ownership and operational control. This agency model allows MRT to offer their customers the breadth of services associated with major brands combined with the local expertise and accountability of a regional operator.

MRT’s scale and multi-carrier representation make them a one-stop freight solution for businesses across North Queensland, from small parcels and express deliveries through to bulk freight movements. Their 130-strong workforce includes drivers, warehouse staff, and customer service personnel spread across multiple locations in the tropical north, ensuring comprehensive coverage from Cairns to Townsville and the surrounding regions. For businesses in North Queensland, MRT eliminates the need to manage relationships with multiple carriers by providing a single point of contact that can match the right carrier and service level to each shipment’s requirements.

Key Capabilities

Multi-Carrier Representation

As an authorised agent for Toll, StarTrack, FedEx, and DFE, MRT provides access to express, domestic, and international freight networks through a single local relationship, simplifying carrier selection for North Queensland businesses.

Last-Mile Delivery

MRT’s extensive local workforce and vehicle fleet enable reliable last-mile delivery services across North Queensland, including areas where national carriers may not offer direct delivery, ensuring parcels and freight reach their final destination on time.

Express and Bulk Freight

The company handles the full spectrum of freight, from urgent express parcels to bulk shipments, leveraging their carrier partnerships and own fleet to provide flexible solutions tailored to the size and urgency of each consignment.

Best Suited For

• Businesses in North Queensland needing a single freight provider for all shipment types
• Companies wanting local service backed by national carrier networks
• Retailers and distributors requiring reliable last-mile delivery in regional areas
• Organisations shipping both express parcels and bulk freight from the same location

Integration Notes

MRT Freight Services leverages the booking and tracking systems of their carrier partners, including Toll, StarTrack, FedEx, and DFE. Customers can access consignment tracking through the respective carrier platforms, while MRT’s local team provides direct support for booking, collection scheduling, and delivery queries. Businesses with high-volume shipping requirements can work with MRT to establish streamlined processes using the carrier systems they already represent, minimising the need for custom integration work.