InXpress
Global shipping franchise connecting SMBs with discounted rates from major carriers like DHL, TNT, and StarTrack through local freight consultants.
Visit websiteOverview
InXpress is the world’s largest franchisor of logistics consultancy services, founded in 1999 by John Thompson in the United Kingdom. The company expanded into Australia and New Zealand in the mid-2000s and now operates across 14 countries with over 450 franchisees worldwide. InXpress Australia, headquartered in Brisbane, provides small and medium-sized businesses with access to bulk-negotiated shipping rates from tier-one carriers — rates normally reserved for large corporations — through a network of local freight consultants.
Key Capabilities
Discounted Carrier Access
InXpress leverages collective buying power across its global franchise network to secure heavily discounted rates from leading carriers including DHL, FedEx, UPS, TNT, StarTrack, and Toll. SMB customers benefit from enterprise-level pricing without volume commitments, covering both domestic and international shipments.
Local Franchise Consultants
Each InXpress franchisee operates as a dedicated freight specialist for businesses in their territory. Customers receive personalised advice on carrier selection, service levels, and cost optimisation, backed by genuine local accountability rather than a call-centre experience.
Online Booking Platform
InXpress provides an easy-to-use software platform that allows customers to compare rates, book shipments, print labels, and track consignments across multiple carriers from a single interface. The platform covers domestic parcel, express, and international freight services.
Best Suited For
InXpress is well-suited for:
- Small to medium businesses shipping 10+ parcels per week seeking better-than-retail carrier rates
- E-commerce operators needing a single platform to access multiple carrier services
- Growing businesses that want a dedicated local shipping consultant without enterprise-scale contracts
- Companies shipping internationally that need guidance on customs, duties, and carrier selection
Integration Notes
InXpress provides an online shipping platform with quote comparison, booking, and tracking across their carrier partners. The platform supports domestic and international shipments with label generation and consignment management. Businesses interested in API-level integration or custom connectivity should contact their local InXpress franchise consultant to discuss available options and platform capabilities.