TSS Sensitive Freight

Overview

TSS Sensitive Freight is Australia’s premier provider of specialized freight services, focusing on the transportation, warehousing, and logistics of sensitive freight across medical, healthcare, dental, pharmaceutical, IT, and telecommunications sectors. With locations across all major Australian states and New Zealand, TSS has established itself as the go-to carrier for high-value, fragile, temperature-sensitive, and oversized equipment requiring expert handling.

The company provides end-to-end project management for sensitive freight, from collection and specialized packing through to delivery and installation. Whether transporting fragile laboratory equipment weighing less than a kilogram or a 13-tonne MRI scanner, TSS applies the same meticulous care and attention to detail. Their fleet is purpose-built for sensitive freight with air ride suspension systems, hydraulic tailgates, aviation load locking systems, non-skid flooring, and padded internal rails.

TSS differentiates itself through advanced technology integration, offering real-time GPS tracking, a customer portal with 24/7 visibility, and comprehensive EDI and API connectivity for seamless integration with customer systems. Their reverse logistics capabilities and white-glove service make them particularly valuable for healthcare providers upgrading facilities or replacing medical equipment.

Key Capabilities

Medical & Healthcare Specialization

TSS has deep expertise in handling, delivering, and installing medical equipment for hospitals, clinics, laboratories, and healthcare facilities. They work closely with clients to ensure previous equipment is removed and spaces are prepared for new installations. Their experience ranges from delicate diagnostic equipment to complex imaging systems like MRI and CT scanners.

Temperature-Controlled Logistics

For pharmaceutical and medical supplies requiring strict temperature control, TSS provides specialized temperature-controlled transportation and warehousing solutions. Their systems ensure cold chain integrity for sensitive medications, vaccines, biological samples, and other temperature-critical freight.

Advanced Tracking & Integration

Every TSS vehicle is equipped with GPS tracking, providing live visibility through their online customer portal. The company has invested heavily in API and EDI integration capabilities, allowing automated order placement, lifecycle notifications, and electronic invoicing. Their ERP system eliminates double-entry between systems, streamlining operations for customers.

Nationwide Coverage

With dedicated facilities in NSW (Moorebank headquarters), VIC (Campbellfield), QLD (Yatala), SA (Greenfields), WA (Canning Vale), and coverage extending to Tasmania and ACT, TSS provides comprehensive intrastate, regional, and interstate services across Australia. Priority domestic airfreight services are available when time-critical delivery is required.

White-Glove Service

TSS offers complete project management including specialized packing, installation, site preparation, equipment removal, and reverse logistics. Their teams are trained in handling high-value, fragile equipment and can customize solutions on a customer-by-customer basis.

Best Suited For

• Healthcare facilities requiring medical equipment delivery and installation
• Pharmaceutical companies needing temperature-controlled logistics
• Laboratories with fragile, sensitive diagnostic equipment
• Dental practices upgrading or relocating equipment
• IT and telecommunications companies with high-value, sensitive technology
• Businesses requiring reverse logistics and equipment decommissioning
• Organizations needing EDI/API integration for automated freight management
• Enterprises with oversized or extremely heavy sensitive equipment (up to 13+ tonnes)
• Companies requiring white-glove, end-to-end project management
• Multi-site operations needing consistent service across Australian states

Integration Notes

TSS Sensitive Freight offers robust integration capabilities through their TransVirtual-powered platform. The company supports both EDI and API connectivity, enabling automated order placement, real-time status notifications, and electronic invoicing. Their ERP system with EDI interfacing eliminates double-entry between customer and carrier systems.

Customers can access the TSS Online Customer Portal 24/7 for booking, tracking individual consignments, and monitoring freight status in real-time. The platform provides customizable integration solutions tailored to specific customer requirements. TSS is also integrated with third-party freight management platforms like MachShip for multi-carrier shipping operations.

While webhook support is not explicitly documented, the API and EDI capabilities provide comprehensive connectivity for most enterprise integration scenarios. Contact TSS directly for specific integration requirements or custom connectivity needs.