Freight carrier UX refresh and communications groundwork

Freight work focused on making carrier connectivity more visible and usable, while laying foundations for stronger billing and transactional email workflows.

Highlights

  • Freight UI clarity

    Refreshed the freight section with clearer carrier presentation, including logos and transit-time cues to speed up dispatch decisions.

  • Carrier integrations accessibility

    Made it more intuitive to find and manage carrier integrations from the portal experience.

  • MTM billing alignment

    Began aligning MTM Logistics billing flows with consistent EQUOS9 patterns so invoices and activity tracking match operational reality.

  • Transactional email robustness

    Continued hardening the transactional email pipeline so invites, approvals, and operational comms are more reliable and easier to monitor.

Modules touched

FreightAccounts

Impact

Faster operator decision-making in freight and a clearer path to scalable integrations, billing, and communications.

Today’s focus was on tightening up the Freight experience so carrier choices are easier to scan and act on during dispatch. The refreshed interface now surfaces carrier logos prominently alongside transit-time indicators, giving operators the visual cues they need to make faster, more confident decisions when booking consignments. Rather than wading through dense text or toggling between screens, dispatchers can now compare options at a glance—seeing which carriers are available, how quickly they can deliver, and what the quoted rates look like, all in one unified view.

We also clarified how teams reach and manage carrier integrations, reducing the hunting and clicking required to get from “need a carrier” to “connected and working”. Previously, setting up or troubleshooting a carrier connection meant navigating through multiple settings panels. Now, integration management is surfaced more intuitively within the portal experience, making it straightforward to add new carriers, check connection status, and resolve any authentication or configuration issues without leaving the freight workflow context.

In parallel, we progressed foundational work for EQUOS9-aligned billing patterns and a more robust transactional email setup. On the billing side, we began aligning MTM Logistics invoicing flows with consistent EQUOS9 conventions—ensuring that invoices, activity tracking, and financial records match operational reality rather than requiring manual reconciliation. For communications, we continued hardening the transactional email pipeline that handles invites, approvals, and operational notifications. This groundwork ensures that as the platform scales, critical messages are delivered reliably and teams have better visibility into what’s been sent and when.

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