Toll Group has released its 2025 Impact Report, marking what the company describes as a year of transition, growth, and continued sustainability momentum. The report covers the period from 1 April 2024 to 31 March 2025 and has been developed with reference to GRI Standards 2021.
A standout development is the formal commitment by parent company Japan Post to the Science Based Targets initiative (SBTi). The commitment letter covers Scope 1, 2, and 3 emissions across all major subsidiaries, including Toll, signalling a group-wide alignment on climate accountability.
Report Highlights
The report spans Toll’s operations across the Asia Pacific and outlines progress across environmental, social, and governance pillars. Key figures include:
- AU$67 million invested in heavy electric vehicles, with 28 battery electric vehicles (BEVs) entering the fleet
- $100 million in healthcare investment across the Asia Pacific region
- A$210 million committed to new Australian distribution facilities
- Governance enhancements focused on improved cybersecurity and data integrity
These investments reflect Toll’s strategy to modernise its asset base while deepening its presence in high-growth verticals such as healthcare logistics and temperature-controlled supply chains.
Decarbonisation Progress
Toll’s decarbonisation agenda has gained substantial momentum. The company is investing over $200 million to upgrade 25 percent of its fleet with more fuel-efficient vehicles, a programme supported by a $9 million grant from ARENA under the Driving the Nation Program.
The heavy electric vehicle rollout is among the largest of its kind in Australian logistics. According to Sustainability Magazine, the new EV fleet will service major customers including Coca-Cola Europacific Partners, Woolworths, Bluescope, and Origin Energy. The transition targets some of the most emissions-intensive segments of road freight, where diesel-to-electric conversion delivers the greatest environmental return.
Japan Post’s SBTi commitment adds a formal governance layer to these operational efforts. By covering all three emissions scopes, the targets will require Toll to address not only its own fleet and facilities but also upstream and downstream supply chain emissions — a challenging but increasingly expected standard for global logistics operators.
Healthcare and Infrastructure Growth
Beyond sustainability, the report highlights Toll’s expanding role in healthcare logistics. The $100 million healthcare investment spans facilities, cold chain capability, and specialised handling across multiple Asia Pacific markets. As pharmaceutical and medical device supply chains grow more complex, logistics providers with proven temperature-controlled networks are well positioned to capture market share.
On the infrastructure side, A$210 million in new Australian distribution facilities reflects continued demand for modern warehousing capacity. These investments support both e-commerce fulfilment and traditional B2B distribution, areas where ageing facility stock has constrained throughput for several operators in the market.
Industry Implications
Toll’s report arrives at a time when sustainability reporting is shifting from voluntary disclosure to regulatory expectation across the Australian logistics sector. The combination of SBTi-aligned targets, measurable fleet electrification, and significant capital deployment in healthcare and infrastructure positions Toll as a reference point for how large-scale operators can balance commercial growth with environmental responsibility.
The full 2025 Impact Report is available on the Toll Group website.