With Christmas rapidly approaching, major carriers have released final delivery cutoff dates, providing critical guidance for shippers and retailers.
Carrier Cutoff Dates
Metropolitan Deliveries
For Christmas Eve delivery:
- Australia Post: 18 December (Parcel Post), 20 December (Express)
- StarTrack: 19 December (Premium), 20 December (Express)
- Toll Priority: 19 December (standard), 20 December (priority)
- CouriersPlease: 18 December (standard), 20 December (express)
Regional and Remote
Earlier cutoffs apply:
- Regional: Generally 2-3 days earlier
- Remote areas: Up to 5-7 days earlier
- Tasmania and NT: Specific carrier guidance varies
Peak Operations
Extended Hours
Carrier adjustments:
- Saturday and Sunday operations widespread
- Extended depot operating hours
- Additional delivery runs in metro areas
- Customer collection options expanded
Service Adjustments
Temporary changes:
- Signature on delivery requirements relaxed
- Authority to leave preferences encouraged
- Parcel locker redirection promoted
- SMS delivery notifications standard
Shipper Best Practices
Pre-Cutoff Actions
- Clear communication of cutoffs to customers
- Express upgrade options at checkout
- Inventory positioning for fast dispatch
- Pick and pack staffing adequate
Customer Communication
- Proactive order status updates
- Realistic delivery expectation setting
- Alternative collection options offered
- Post-Christmas delivery clarity
Post-Christmas Period
Planning for:
- Extended delivery timeframes 25-31 December
- Returns volume surge from 26 December
- New Year period reduced services
- Normal service resumption dates vary by carrier
The clear cutoff communication helps manage customer expectations during this critical retail period.